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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Glen Booth

January 2, 2024

5  out of  5 rating by Glen Booth
"Jeff Barrett and his team are top notch! Always available for your insurance needs. Linda did a spectacular job getting insured for a quick purchase. Thank you!"
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Chelsea Seymour

November 16, 2023

5  out of  5 rating by Chelsea Seymour
"5 stars ⭐️"
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Steve Sharkey

November 10, 2023

5  out of  5 rating by Steve Sharkey
"We have been dealing with State Farm for over 30 years. Our go to person in the agency is Michelle. Every time I have contacted her she is always extremely friendly, helpful, always returns calls and most of all spot on with the information she provides. It is because of her we not only have all our insurance needs with State Farm but so do all our family members."
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Janice Edwards

June 12, 2023

5  out of  5 rating by Janice Edwards
"The Jeff Barrett state farm insurance office has provided outstanding service! Linda Fairfield in this office has been amazing and professional in assisting my family with auto insurance. Total respect for my time and so very quick to address my requests. I will certainly recommend this office as they understand customer service !! Thank you"
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C. Mason

December 7, 2022

5  out of  5 rating by C. Mason
"I've been with Jeff Barrett at state farm for over 20 years. Michele and Linda are like my aunts. they have me and my family best interest at heart. my daughter and son uses state farm. my mom and recently my husband have life insurance with them. from car, to home, to life, to discounts State farm agent Jeff Barrett is the way to go."
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Bill Brilbeck

October 9, 2022

5  out of  5 rating by Bill Brilbeck
"Jeff Barrett 's whole staff was and is amazing!"
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Jennifer Sanfilippo

October 6, 2022

5  out of  5 rating by Jennifer Sanfilippo
"I have been a client for over 30 years . The consistent knowledge and help with all of our insurance needs have been phenomenal . They have been an asset to our lives and we are so grateful for their help ! Thank you and we’ll continue to do business with you for years to come ."
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Joseph Trionfero

July 13, 2022

5  out of  5 rating by Joseph Trionfero
"My wife and I have been with a few insurance agencies over the past 40 years. We couldn’t be more pleased with The Jeff Barrett Agency in North Syracuse. Jeff has always provided us with a great product and the secret to his success is with his outstanding team of Michelle and Linda. Over the several years we have been with them, these two have been impeccable. Michelle, in particular, has been our main contact and has proven herself time and time again to be knowledgable, thorough and determined. She knows so much and what she does’t know she finds out as quickly as others will provide her with the information. She always gets right back to us, every single time in a timely fashion. On top of this extraordinary “can do” attitude she is a kind and caring person who shows empathy in a world where it is in short supply. I will admit since being forced into retirement (due to covid) money has become tight and we have been tempted to price around other insurance providers. Every time it comes right back to why would we leave a service provider who has taken care of us perfectly every step of the way. When we wished to review our policies recently we chose to work with Michelle as she had such a great working knowledge of our situation. In today's business world, where customer service is declining exponentially, Michelle and Linda excel and shine. They are not just the best in the Insurance business these two professional are the top shelf in customer service.... comparing them to everyone that we do business with in these absolutely tough times. Thank you to Jeff Barret and his amazing TEAM!"
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Dana Warren

February 27, 2022

5  out of  5 rating by Dana Warren
"Great staff Lay's willing to help treat you like the family they like"
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Sheri Ganey

October 28, 2021

5  out of  5 rating by Sheri Ganey
"I got a call from my husband on his way home from work saying there was smoke coming from the engine of our car. At the same time he was making me aware I might be picking him up on 690 to come home to Auburn, a State Farm sponsored tow truck drove up to the car and told my husband to get out of the car because it was on fire. He put out the fire then proceeded to tow the vehicle to a garage. The car was deemed a total loss, then the tow truck driver drove my husband home. Within less than 24 hours we got a call letting us know what the payment would be for our totaled vehicle, also a rental car was set up without a beat. State Farm made a near disaster, into an experience that should be commended in more ways than one. Thank you Jeff Barrett and his team. Words can't describe our appreciation and genuine care we received."
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David Adams

August 23, 2021

1  out of  5 rating by David Adams
"Talked to Linda twice on the phone over the past several months regarding one of our vehicles being sold back in May 2021. I mailed the licences plates in to the DMV and never got a receipt. She continues to charge me for the insurance. There is no way to convince her of anything as she hangs up on you before the conversation ends. Sorry I made this move...we have several vehicles with them and never a claim in 50 years."
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Amy Tolbert

December 10, 2020

5  out of  5 rating by Amy Tolbert
"Always great service!"
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Shannon Williams

December 8, 2020

5  out of  5 rating by Shannon Williams
"Jeff and his team give great service and care to their customers!"
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Pacific Richard

December 3, 2020

5  out of  5 rating by Pacific Richard
"Their service is the best when ever I have a problem or a question they take care of it right away. Best insurance agent I've ever had and I've had a lot of them!"
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Jake Sardella

May 2, 2017

5  out of  5 rating by Jake Sardella
"Michele is the best."