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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Caruana

December 31, 2024

5  out of  5
rating by Robin Caruana
"Michelle is always so helpful, thanks once again for your help today!"
We responded:
"We appreciate your review. Michelle does an outstanding job for our customers. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help. Thanks again"
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Jacob Alobaidi

July 5, 2024

5  out of  5
rating by Jacob Alobaidi
"I work for dealership and these folks one of my favorite Office to deal with. Amazing staff and very friendly and knowledgeable. Excellent customer service. Definitely recommended them to everyone."
We responded:
"Thank You Jacob for your kind words. Our office prides ourself on the service we provide to everyone "
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Chelsea Seymour

November 16, 2023

5  out of  5
rating by Chelsea Seymour
"5 stars ⭐️"
We responded:
"Thank You Chelsea for your nice review. Just let us know if you need anything. "
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Steve Sharkey

November 10, 2023

5  out of  5
rating by Steve Sharkey
"We have been dealing with State Farm for over 30 years. Our go to person in the agency is Michelle. Every time I have contacted her she is always extremely friendly, helpful, always returns calls and most of all spot on with the information she provides. It is because of her we not only have all our insurance needs with State Farm but so do all our family members."
We responded:
"Thank You Steve for your great review and your long time business. Yes.. Michelle is outstanding. Anything you need just let Michelle know. Thanks again Jeff"
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C. Mason

December 7, 2022

5  out of  5
rating by C. Mason
"I've been with Jeff Barrett at state farm for over 20 years. Michele and Linda are like my aunts. they have me and my family best interest at heart. my daughter and son uses state farm. my mom and recently my husband have life insurance with them. from car, to home, to life, to discounts State farm agent Jeff Barrett is the way to go."
We responded:
"Thank you Charmain for your wonderful review. We love taken care of our customers with their Auto, Home and Life insurance in the Syracuse area. I appreciate your long term business. ( over 20 years ) Thank You Jeff Barrett State Farm Agent "
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Joseph Trionfero

July 13, 2022

5  out of  5
rating by Joseph Trionfero
"My wife and I have been with a few insurance agencies over the past 40 years. We couldn’t be more pleased with The Jeff Barrett Agency in North Syracuse. Jeff has always provided us with a great product and the secret to his success is with his outstanding team of Michelle and Linda. Over the several years we have been with them, these two have been impeccable. Michelle, in particular, has been our main contact and has proven herself time and time again to be knowledgable, thorough and determined. She knows so much and what she does’t know she finds out as quickly as others will provide her with the information. She always gets right back to us, every single time in a timely fashion. On top of this extraordinary “can do” attitude she is a kind and caring person who shows empathy in a world where it is in short supply. I will admit since being forced into retirement (due to covid) money has become tight and we have been tempted to price around other insurance providers. Every time it comes right back to why would we leave a service provider who has taken care of us perfectly every step of the way. When we wished to review our policies recently we chose to work with Michelle as she had such a great working knowledge of our situation. In today's business world, where customer service is declining exponentially, Michelle and Linda excel and shine. They are not just the best in the Insurance business these two professional are the top shelf in customer service.... comparing them to everyone that we do business with in these absolutely tough times. Thank you to Jeff Barret and his amazing TEAM!"
We responded:
"Thank you Joe and Denise for your long time business. We’ve taken care of your Autos, Home and Life Insurance for many years. It is a pleasure serving you. Anything you need just let us know."
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David Adams

August 23, 2021

1  out of  5
rating by David Adams
"Talked to Linda twice on the phone over the past several months regarding one of our vehicles being sold back in May 2021. I mailed the licences plates in to the DMV and never got a receipt. She continues to charge me for the insurance. There is no way to convince her of anything as she hangs up on you before the conversation ends. Sorry I made this move...we have several vehicles with them and never a claim in 50 years."
We responded:
"Thank you for sharing. My office policy is that we do not cancel the Auto policy until plates are turned into the DMV and the FS6 ( receipt is sent to us). I would like to speak to you in greater detail. Please call me directly at the office to discuss."
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Shannon Williams

December 8, 2020

5  out of  5
rating by Shannon Williams
"Jeff and his team give great service and care to their customers!"
We responded:
"Thank you Shannon for sharing. We appreciate your kind feed back!"
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Jake Sardella

May 2, 2017

5  out of  5
rating by Jake Sardella
"Michele is the best."